網址: https://d20ohkaloyme4g.cloudfront.net/img/document_thumbnails/a243cc60073f9bcd8cd91b892f74aefe/thumb_1200_1553.png
網址2: https://www.studocu.com/en-us/document/college-of-southern-maryland/introduction-to-interpersonal-communication/reflection-8/57580642
